Terms of Service

By accessing or using any services provided by SS Digital LLC (“SS Digital,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

SS Digital LLC provides website design, hosting, search engine optimization (SEO), digital marketing, and related digital services. All services are delivered on a best-effort basis. SS Digital makes no performance guarantees of any kind — results vary based on factors outside our control, including but not limited to search engine algorithms, market conditions, and client cooperation. No specific rankings, traffic levels, leads, or revenue outcomes are promised or implied.

SS Digital LLC retains full ownership of all designs, website files, source code, graphics, and creative work it produces unless ownership is explicitly transferred in a separate written agreement signed by both parties prior to work commencing.

Website designs and builds provided as part of a free design promotion (including any “free redesign” offers) are contingent on an active, paid hosting relationship with SS Digital. These website files remain the sole property of SS Digital LLC.

If a client cancels hosting services or fails to pay outstanding fees, SS Digital LLC retains ownership of any website it designed or built. The website may be taken offline and the files are not transferable to the client.

Exception: If a client independently created their own website and engaged SS Digital solely for hosting services, those website files always belong to the client and will remain accessible upon cancellation.

If a client fails to pay applicable fees when due, SS Digital reserves the right to immediately suspend or terminate services, including taking any hosted website offline, without prior notice. Clients have no ownership rights to SS Digital-built websites unless ownership has been explicitly agreed upon in a signed written agreement executed before work commenced.

SS Digital may engage third-party subcontractors to assist in delivering services. The identity and nature of any subcontractors will not be disclosed. SS Digital remains responsible for the overall delivery of services to the client under these terms.

• Hosting, SEO, and digital marketing services are billed monthly or annually, at the client’s election.
• Design services are typically provided at no charge as part of a hosting promotion. In the rare case where design is billed separately, payment is due in full upfront.
• There is no minimum contract term for hosting — all hosting services are month-to-month.
• Clients may cancel at any time. Cancellation takes effect at the end of the current billing period.

• All work performed is non-refundable.
• Monthly hosting: No refunds once a billing period has begun.
• Annual hosting (prepaid): A prorated refund will be issued for any full unused months remaining, calculated through the end of the current calendar month at the time of cancellation.
• Design services (when charged): The upfront payment is non-refundable.

Clients may cancel hosting services at any time. Upon cancellation, any SS Digital-built websites are not transferable to the client and will be taken offline. Clients who provided their own website files for hosting retain those files and may request them prior to or upon cancellation.

All services are provided “as is” and “as available” without warranty of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SS Digital LLC makes no warranties regarding uptime, search engine rankings, website traffic, lead generation, or any other specific outcome.

To the fullest extent permitted by applicable law, SS Digital LLC, its officers, employees, agents, and subcontractors shall not be liable for any indirect, incidental, consequential, special, or punitive damages of any kind arising from or related to the use of, or inability to use, its services — including but not limited to loss of revenue, loss of profits, loss of data, business interruption, service outages, or the acts or omissions of third-party subcontractors.

In all cases, SS Digital’s total aggregate liability to a client for any claim shall not exceed the total fees paid by that client in the thirty (30) days immediately preceding the event giving rise to the claim.

These Terms of Service are governed by the laws of the State of Minnesota, without regard to its conflict-of-law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Minnesota.

SS Digital reserves the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of services after changes are posted constitutes acceptance of the revised terms.

For questions about these Terms of Service, please contact us at legal@ssdigital.us.